Terms of Service for Mercy B Therapy Café
Effective Date: [1st of December, 2024]
Welcome to Mercy B Therapy Café (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website, services, and products. By accessing or using our platform, you agree to comply with these Terms. If you do not agree, please do not use our services.
1. Acceptance of Terms
By using Mercy B Therapy Café’s services, you affirm that:
- You are at least 18 years old or have parental/guardian consent.
- You will comply with all applicable laws and regulations.
- You have read, understood, and agree to these Terms and our Privacy Policy.
2. Services Offered
Mercy B Therapy Café provides therapy services, consultations, and related resources. The services are designed to support personal growth and mental well-being but are not a substitute for medical treatment or emergency care.
2.1 Professional Boundaries
All therapy services are conducted by qualified professionals. The advice and support provided are based on the information you share. Always consult a licensed medical professional for medical concerns.
3. Account Registration
To access certain features, you may need to create an account.
3.1 Accuracy of Information
You agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials.
3.2 Unauthorized Access
Notify us immediately of any unauthorized access or use of your account. We are not liable for damages resulting from unauthorized account use.
4. User Responsibilities
By using our platform, you agree to:
- Use the services solely for personal and lawful purposes.
- Avoid any activity that disrupts or harms the platform or its users.
- Refrain from uploading harmful, offensive, or unlawful content.
We reserve the right to suspend or terminate access if these responsibilities are violated.
5. Payment and Refund Policy
5.1 Payment Terms
- Payment for therapy sessions or other services must be made in advance.
- All prices are listed in Naira (₦) and are subject to change.
5.2 Refunds
Refund requests are considered on a case-by-case basis and are subject to our discretion. Fees for completed sessions are non-refundable.
5.3 Cancellations
- Cancellations must be made at least 24 hours before the scheduled session to avoid a penalty.
- Late cancellations or no-shows may result in forfeiture of fees.
6. Intellectual Property
All content on our platform, including text, graphics, logos, videos, and software, is owned by Mercy B Therapy Café or its licensors and is protected under copyright and intellectual property laws.
6.1 Usage Restrictions
- You may not reproduce, distribute, or create derivative works from our content without prior written consent.
- Use of our materials for unauthorized commercial purposes is strictly prohibited.
7. Disclaimers
7.1 No Guarantee of Results
Therapy outcomes vary by individual. We do not guarantee specific results from using our services.
7.2 Service Interruptions
We strive for uninterrupted access to our platform but cannot guarantee it. Scheduled maintenance or unforeseen issues may temporarily disrupt service.
7.3 Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their content or policies. Use these links at your own risk.
8. Limitation of Liability
To the maximum extent permitted by law, Mercy B Therapy Café is not liable for:
- Indirect, incidental, or consequential damages.
- Loss of data, profits, or reputation arising from the use of our services.
Our total liability is limited to the amount paid by you for services rendered.
9. Termination
We reserve the right to terminate or suspend your access to our platform without prior notice if you breach these Terms or engage in unlawful activities.
10. Indemnification
You agree to indemnify and hold Mercy B Therapy Café harmless from any claims, damages, or expenses arising from:
- Your use of our services.
- Your violation of these Terms.
- Your infringement on any third-party rights.
11. Governing Law
These Terms are governed by the laws of [Insert Jurisdiction]. Any disputes will be resolved in the courts of [Insert Jurisdiction].
12. Changes to Terms
We may update these Terms periodically. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of the updated Terms.
13. Contact Us
For questions or concerns about these Terms, please contact us:
Mercy B Therapy Café
No 1, Oba Akinyele Street, MKO Abiola Way, Ibadan, Oyo State.
support@mercyb.co.uk
+234-810-952-0523
